Privacy Policy
Privacy Policy
Effective date: July 2026. This page explains what information this website and our phone line collect and how it is used.
Information We Collect
This website contains no contact forms and does not ask you to type personal information into it. The information we handle comes from two places: your phone call and standard website analytics.
When you call (303) 552-3896, we receive your phone number, the date and time of the call, and anything you tell us about your property and plumbing problem. Calls may be recorded and routed through a call-tracking platform for quality, dispatch, and billing purposes. If you prefer not to be recorded, say so at the start of the call.
Like most websites, we may use analytics tools that collect standard technical data such as pages visited, approximate location derived from your IP address, browser type, and referring page. This data is aggregated and is not used to identify you personally.
How Information Is Used
Caller information is used to respond to your service request, dispatch a licensed plumber, follow up on the work, and keep business records. Analytics data is used to understand which pages are useful and to improve the site. We do not sell caller information, and we do not use it for unrelated marketing lists.
Sharing
Call details are shared with the licensed service professionals who handle your job, with the call-routing and tracking platforms that connect your call, and with service providers that support ordinary business operations. Information may also be disclosed if the law requires it.
Cookies
The site may set basic cookies for analytics. You can block or delete cookies in your browser settings without affecting your ability to call us or read any page.
Data Retention and Your Choices
Call records are kept as long as needed for business and legal purposes. You can ask us to correct or delete your caller information by phoning (303) 552-3896. For any privacy question about this website, a call to (303) 552-3896 is the fastest route to an answer.
Changes to This Policy
If this policy changes, the updated version will be posted on this page with a new effective date. Continued use of the site after a change means you accept the updated policy.